*For non-defective products, a 25% restocking fee will apply and you will be responsible for the cost of the initial shipment and return shipment after 14 days.
If the shipment is damaged in transit to Xtractor Depot, you will be responsible for the loss of any non-defective items. You will be responsible to ensure adequate packaging on all return shipments. Returns received that have been used or with missing components or modifications will be refused and returned to you at your cost and without credit approval. This includes all accessories, manuals, manufacturer’s crate/boxes, packing materials, etc. *Products should be returned unused and in the original condition, they were received. For products verified to be defective, damaged or the incorrect product, Xtractor Depot will supply a prepaid shipping label along with an RMA (return merchandise authorization) number. If the item is returned during this timeframe, we will exchange it or offer a refund based upon the original payment method. *You have 14 calendar days from the date your shipment was delivered to return the goods to the possession of Xtractor Depot for any orders incorrectly placed or exchanges. If anything is missing, please contact our customer service rep at (888)-733-2712. Any missing pieces must be reported during this time period, otherwise, Xtractor Depot will not be held responsible. *Starting from the date of delivery, you will have 48 hours to open and inspect all purchased products. Xtractor Depot in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective. *We do NOT accept returns for customized items. *By placing an order with Xtractor Depot either online, in-store, or via phone, you indicate that you have read and agree to the following return policies. *Proof of Purchase is your original invoice which should be retained in the event that a warranty claim is necessary.
0 kommentar(er)
